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Introduction to support services PDF Print E-mail

The final piece of the IPC puzzle is the provison of support services.

All computer users need some of these services (such as file/data backup), and while some of the services do require specialist knowledge, many can be provided by a competent user after a small amount of training.

We strongly recommend that the need for these services be determined on the basis of  a risk analysis by the user or company concerned.

The process of risk analysis is conceptually simple, it is the consideration of the possible effects and costs of NOT providing the service vs. the cost1 of doing so.

 

The support services covered in this Part include...

  1. Backup;
  2. (Network) Security;
  3. User Administration;
  4. (Small) Network Configuration and Management;
  5. ... 
 
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